Privacy Policy

This Privacy Policy describes how Routerpedia (“Routerpedia”, “we”, “us”, or “our”) handles information when you visit routerpedia.com and related pages, including router setup guides, IP reference articles, free network tools, search, and our contact form. By using the Site, you acknowledge this policy. If you do not agree, please discontinue use of the Site.

1. Who we are

Routerpedia is an informational website focused on home and small-office router configuration. We publish educational content about default gateway addresses, factory login credentials, firmware-related troubleshooting, and utilities such as public IP lookup and subnet calculation. We are not a router manufacturer and do not sell networking hardware through this Site.

2. Information we collect

2.1 Information you provide directly

When you submit our Contact Us form, we collect:

• Your name
• Email address
• Optional phone number and country
• Subject line and message body

Please do not send passwords, credit card numbers, government ID numbers, or other highly sensitive data through the contact form. We do not need your router admin password to answer a content question.

2.2 Information collected automatically

When you browse the Site, our servers and third-party services may automatically record technical data, including:

• IP address and approximate geographic region (derived from IP)
• Browser type, device type, and operating system
• Pages viewed, time on page, and referral URL (where you came from)
• Search queries entered on Routerpedia (to improve guide coverage)
• Date and time of access

Network tools (for example “What is my IP”) may display your public IP address in the browser. That display is generated for your session and is not stored by us as personal data unless you voluntarily include it in a message to us.

2.3 Cookies and similar technologies

We use cookies and comparable technologies for essential site operation, security, and analytics. Categories include:

• Strictly necessary — session and security cookies required for forms (including CSRF protection) and basic functionality
• Analytics — we use Google Analytics (measurement ID G-S0J73N2S4G) to understand aggregate traffic patterns, popular guides, and how visitors navigate the Site
• Preferences — where applicable, cookies that remember choices you make during a visit

You can block or delete cookies through your browser settings. Blocking certain cookies may limit form submission or other interactive features. For Google Analytics opt-out options, visit Google’s opt-out browser add-on.

Advertising and third-party cookies

We may display advertisements served by Google AdSense. Google AdSense uses cookies to serve ads based on your prior visits to this website and other sites on the internet. Google’s use of advertising cookies enables it and its partners to serve ads based on your visit here and/or your prior visits to other websites. You may opt out of personalised advertising by visiting Google’s Ads Settings at https://adssettings.google.com. For more information on how Google uses data, visit https://policies.google.com/technologies/partner-sites.

3. How we use your information

We use collected information for the following purposes:

• Support and communication — to read, respond to, and archive contact form enquiries
• Content improvement — to fix errors in guides, update default credentials, and prioritize new brand or model coverage based on search trends
• Security — to detect abuse, spam, automated scraping, and attempts to compromise the Site
• Legal compliance — to comply with applicable laws, respond to lawful requests, and enforce our Terms and Conditions
• Analytics — to measure Site performance and user experience in aggregated form

We do not use your contact details for unsolicited marketing unless you have clearly opted in and we have a lawful basis to do so.

4. Legal bases for processing (EEA, UK, and similar regions)

If you are in the European Economic Area, the United Kingdom, or another jurisdiction requiring a legal basis, we rely on:

• Legitimate interests — operating, securing, and improving an educational router resource, and responding to factual corrections
• Consent — where you opt in to optional communications or non-essential cookies where consent is required
• Contract — when processing is necessary to handle a specific request you submit via the contact form
• Legal obligation — when retention or disclosure is required by law

5. How we share information

We do not sell your personal information. We may share limited data with:

• Hosting and infrastructure providers — to deliver the Site securely
• Email or ticketing systems — if we route contact messages through a mail provider
• Analytics providers — such as Google, under their terms and privacy policies
• Professional advisers or authorities — when required for legal, regulatory, or safety reasons

Service providers are permitted to process data only for our instructions and appropriate confidentiality and security measures.

6. International transfers

Our servers or service providers may be located outside your country. Where required, we implement appropriate safeguards (such as standard contractual clauses) for cross-border transfers of personal data.

7. Data retention

• Contact form messages — typically retained for up to 24 months after the enquiry is resolved, unless a longer period is needed for legal or dispute purposes
• Server logs — generally rotated or deleted within 90 days unless needed for security investigation
• Analytics data — retained according to Google Analytics configuration and default retention settings

8. Security

We use reasonable technical and organizational measures to protect personal data, including HTTPS encryption in transit, access controls on administrative systems, and CSRF protection on forms. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

9. Your rights and choices

Depending on your location, you may have the right to:

• Access a copy of personal data we hold about you
• Request correction of inaccurate data
• Request deletion or restriction of processing
• Object to certain processing based on legitimate interests
• Withdraw consent where processing is consent-based
• Lodge a complaint with your local data protection authority

To exercise these rights, contact us via the Contact Us page with the subject line “Privacy request” and enough detail for us to verify your identity.

10. Children’s privacy

Routerpedia is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has submitted personal data to us, please contact us and we will take steps to delete it.

11. Third-party links

Our guides may link to manufacturer support sites, firmware downloads, or other external resources. Those sites have their own privacy practices. We encourage you to read their policies before providing personal information.

12. Changes to this policy

We may update this Privacy Policy to reflect changes in law, technology, or our services. Material changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.

13. Contact us

Questions about this Privacy Policy or our data practices may be submitted through our Contact Us page.