Use a factory reset on your Arris router when you forgot the admin password or need a clean configuration. This erases custom Wi-Fi settings.
Arris-specific steps
Arris gateways (often ISP branded) use a reset pinhole. Hold 10 to 15 seconds with power on. Reconnect using sticker Wi-Fi, then open the admin IP from the label. Many cable gateways also respond at 10.0.0.1 or 192.168.0.1. Brand hub: Arris.
General reset checklist
- Keep power connected.
- Hold Reset 10 to 15 seconds (follow your model if the manual differs).
- Wait for a full reboot.
- Join default Wi-Fi from the sticker if needed.
- Change admin and Wi-Fi passwords after login.
General guide: How to factory reset a router. Login help: How to log into your router.